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Shipping Policy

Domestic Shipping (Within the UK)
* Delivery Time: Orders shipped within the United Kingdom will be delivered within seven business days.
* Shipping Cost: Shipping within the UK is free of charge.

International Shipping
We offer international shipping to the following countries:

Cyprus - custom charges not covered
Germany
Luxembourg
USA
Australia
Canada
Poland
Austria
France
Portugal
Italy
Belgium
Holland 

Delivery Time: Orders to these countries will be delivered within 28 days.

Shipping Cost: A flat rate of £20 will be applied to international orders.

Additional Information for international shipping
Processing Time: Please note that all orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Customs, Duties, and Taxes: Should you receive any communication regarding import taxes (apart from the ones with custom charges not covered), please disregard it and immediately contact us at info@velourialuxe.com. We ensure that all import taxes are prepaid, so any such notifications should be considered erroneous.

Thank you for shopping with us! If you have any questions about our shipping policy, please contact our customer service team.

VelouriaLuxe's bespoke collection is crafted to exceed your expectations. On the rare occasion you consider a return, we graciously offer a 7-day return policy. Items must be in their original, unused condition with tags attached. To initiate a return, please email info@velourialuxe.com with a photo of the item(s). Note, return postage costs are the responsibility of the customer.

VelouriaLuxe Terms and Conditions

1. Introduction

Welcome to VelouriaLuxe. These Terms and Conditions govern your use of the VelouriaLuxe website and the purchase of our products.

2. Intellectual Property

All content on this website, including images, designs, logos, and text, are the property of VelouriaLuxe and are protected by intellectual property laws.

3. Use of Website

The website is intended for personal, non-commercial use. Users must not misuse the website or its content.

4. Products and Pricing

All VelouriaLuxe products are subject to availability. We reserve the right to make changes to our products and prices without prior notice.

5. Ordering and Payment

Orders can be placed through our website. Payment must be made in full at the time of ordering. We accept various payment methods as indicated on our website.

6. Shipping and Delivery

We provide free worldwide shipping. Delivery times may vary based on location and product availability.

7. Customs and Import Taxes

VelouriaLuxe covers all import taxes for our customers. Customers should not incur any additional charges upon receipt of their order.

8. Returns and Refunds

We accept returns within a specified period. Products must be returned in their original condition. Refunds will be processed according to our Refund Policy.

9. Liability

VelouriaLuxe is not liable for any indirect or consequential losses due to delayed delivery or service interruptions.

10. Privacy Policy

Our Privacy Policy describes how we handle personal information. By using our website, you agree to the terms of our Privacy Policy.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time.

12. Governing Law

These Terms and Conditions are governed by the laws of the country where VelouriaLuxe is headquartered.

13. Contact Us

For any inquiries or complaints, please contact us at info@velourialuxe.com.

In the heart of the fashion world, there emerged a vision of accessible luxury – VelouriaLuxe was born. With a deep commitment to craftsmanship and a keen eye for detail, we embarked on a mission to create not just handbags but symbols of style and sustainability. Each VelouriaLuxe handbag is a masterpiece of design, meticulously crafted from the finest Togo Calf Leather, known for its distinctive grain, supple texture, and enduring quality.

Our collection – the Arista, Isabella, Mirabella, Olivia, and Scarlett – is a tribute to timeless elegance and contemporary charm. The Arista, with its sleek silhouette, speaks to the minimalist who revels in sophistication. Isabella, our nod to the classics, combines structure with sensuality. Lily, with its playful contours, is for the spirited and the spontaneous. Mirabella, an embodiment of bold elegance, is designed for the trendsetter. Olivia, with its subtle hues and soft lines, resonates with the understated luxury lover. And Scarlett, a statement of bold femininity, is for the woman who commands attention.

Each bag is an affordable luxury, a piece of high fashion without the high price tag. At VelouriaLuxe, we believe that luxury should not be a privilege but a shared joy. From the choice of ethically sourced leather to the final stitch, we ensure that sustainability is stitched into the very fabric of our work. Our artisans, with years of experience, pour their hearts into every curve and corner, ensuring that each handbag is not only chic but also crafted to last.

As you carry a VelouriaLuxe handbag, you carry a story of passion, precision, and purpose. It’s more than an accessory; it’s a companion on your journey, a keeper of your secrets, a statement of your values. In a world where trends fade, VelouriaLuxe stands out – a testament to enduring style and the spirit of modernity.

We invite you to be a part of our story – where every handbag is a canvas of creativity, every customer is a member of the VelouriaLuxe family, and every moment is an opportunity to live in luxury.